TERMS AND CONDITIONS
Effective Date: 9.8.2023
1. GENERAL TERMS
These Terms and Conditions govern the business relationship between Associated Printing Company ("Company") and its customers ("Client"). By placing an order with the Company, the Client agrees to the following terms.
2. QUOTATIONS & PRICING
a. All quotes provided are valid for 30 days from the date of issuance.
b. Prices are subject to change due to fluctuations in material costs or unforeseen circumstances.
c. Any changes to the original order may result in additional charges.
d. Sales tax and shipping fees are not included unless explicitly stated.
3. ORDERS & PAYMENT
a. Full payment is required on all orders before production begins unless otherwise agreed..
b. Payments can be made via credit card, check, or cash.
c. The Company reserves the right to refuse or cancel orders at its discretion.
4. ARTWORK & DESIGN
a. All artwork must be submitted in the required format (e.g., PDF, AI, EPS).
b. The Client is responsible for ensuring that all designs are copyright-free or properly licensed.
c. The Company is not responsible for errors in customer-provided artwork (e.g., misspellings, low resolution).
d. Changes to artwork after approval may result in additional fees up to the full cost of the job.
5. PRODUCTION & TURNAROUND TIMES
a. Standard turnaround time is 3 business days from proof approval.
b. Rush orders are available for an additional fee and are subject to production capacity.
c. Delays caused by the Client (e.g., delayed approvals, missing files) will impact delivery times.
d. The Company is not responsible for delays due to circumstances beyond its control, such as supply chain disruptions or natural disasters.
6. SHIPPING & DELIVERY
a. The Company is not liable for delays or damages caused by third-party carriers.
b. Shipping costs are the responsibility of the Client unless otherwise stated.
c. The Client must inspect the shipment upon arrival and report any damages within 5 business days.
7. RETURNS & REFUNDS
a. All sales are final. Custom-printed items are non-refundable.
b. The Company will replace or reprint orders with defects caused by its production process.
c. Claims must be submitted within 5 business days of receipt with supporting photos or documentation.
d. The Company reserves the right to determine whether a refund or reprint is appropriate.
8. LIABILITY & INDEMNIFICATION
a. The Company is not responsible for any indirect, incidental, or consequential damages arising from its products or services.
b. The Client agrees to indemnify and hold the Company harmless from any claims relating to copyright violations or unlawful use of printed materials.
9. CONFIDENTIALITY
Any proprietary or confidential information shared between the Client and the Company shall not be disclosed to third parties.
10. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in Georgia, and you consent to the personal jurisdiction of such courts.
By placing an order with Associated Printing Company, the Client acknowledges and agrees to these Terms and Conditions.
For inquiries, please contact: Info@associatedprintingco.com